Staying healthy at school (and home!)

24/7 virtual visits offer fast relief from sniffles, tummy aches, and more

Going back to school is such an exciting time for kids. New teachers. New subjects. New friends. Too bad about the sniffles, sore throats, and stomach bugs that come with it!

This school year, you’ll be ready. At the first sign of symptoms, skip the appointments and waiting rooms and use 24/7 virtual visits instead. You can e-visit with a UPMC provider straight from a computer, anytime day or night.

24/7 virtual visits provides quick consultation on all types of back-to-school conditions, including:

• Upset tummies
• Runny noses
• Earaches
• Pinkeye
• Cold symptoms
• Rashes and more

IMPORTANT FLU ALERT: With flu season fast approaching, consider getting your flu shot soon. The Centers for Disease Control and Prevention recommends that everyone 6 months old and older get a flu shot every year. And it’s free for most UPMC Health Plan members!

24/7 virtual visits:

It’s as easy as 1, 2, 3

1. Visit the UPMC Health Plan member app or site.
2. Receive a personalized care plan and a prescription, if needed, from a UPMC provider —usually within 30 minutes.

NOTE: Members who are in Pennsylvania at the time of a virtual visit may select a UPMC-employed provider, subject to availability and discretion of the provider. Members located outside of Pennsylvania at the time of service or those who select Talk Therapy or Psychiatry services will receive care from a provider employed or contracted by Online Care Network II PC (OCN), also known as Amwell Medical Group. It is at the discretion of OCN providers to choose whether to treat patients ages 0 to 2. OCN is not an affiliate of UPMC. Limitations may apply for members of ASO plans that have opted out of coverage. Talk Therapy or Psychiatry services through UPMC Health Plan telehealth services are not covered services for UPMC Community HealthChoices participants, UPMC for You members, or UPMC for Kids members. 24/7 video visits for children ages 0-2 are not available from 9 p.m. to 8 a.m. or outside of Pennsylvania. If a member is under the age of 18, the member’s parent or legal guardian must be with the member during the video portion of the visit, and the child and parent or legal guardian must be in Pennsylvania during the visit. Providers are not available to treat members who are in Puerto Rico.